RESPONDING TO THE GLOBAL CHALLENGE
An ever - expanding global economy is changing virtually every aspect of the business
world. Nowhere is this economic fact of life more manifest than in the insurance claims
adjusting industry.

It is not uncommon today to find an insurance policy that was written in South America
covering an explosion at an Asian - owned plant in Africa, or to find a fire in North
America caused by a European manufacturer's product. The far - reaching range of
regulations, customs and other business considerations required to properly settle a
multi-national insurance loss is substantial and may vary considerably from nation-to-nation.

Foreseeing these changing business complexities almost a half century ago, a select
group of independent loss adjusters from a handful of nations gathered to find a better
way to prepare for the future. In 1965, they formed the International Institute of Loss
Adjusters, Inc. (IILA) to enhance international understanding, share helpful, pertinent
local loss handling expertise and establish good fellowship.

The founders set high membership standards and limited participants to a maximum of
200 senior professionals worldwide. Today, more than 38 nations are represented in the
Institute.

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MEMBERSHIP PRIVILEGE
To become a candidate to join the IILA, an applicant must have at least 10 years of
experience as a property loss adjuster and be recognized as a leading professional by his
or her peers. The candidate must be sponsored by one current IILA member and provide
professional and personal recommendations from three individuals outside the Institute.
IILA members enjoy a number of privileges. Foremost is affiliation with an acclaimed
organization, which is recognized for its professionalism and high standards. Each year,
a Directory of members is distributed outside the IILA to insurance organizations and
appropriate governments agencies.

The Directory is a dependable reference guide to the highest level of claims
administration professionals on the international scene. Members and the industry
regularly use the directory to obtain understanding of a particular country's regulations,
to engage local representation, or to acquire industry and practice insights common to
an individual's nation.

The Institute holds an annual convention at a different location each year. The five-day
sessions, which offer insightful presentations about major international loss handling
events and procedures, provide a platform for meeting other senior loss professionals
and exchanging industry information. Many life-long business and personal
relationships are formed while members learn first-hand about the customs of individual
countries.

Past meeting sites include Dorado, Puerto Rico; Marbella, Spain; Kahlui - Kona, Hawaii;
Montreal, Quebec, Vancouver, Canada; Munich, Germany; Fiji; Queenstown, NZ; Adelaide, Australia: Innsbruck, Austria; London, England and numerous locations throughout the USA.

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AIMS & PURPOSES
The IILA has three primary aims and purposes:

• To place in the hands of all Insurance Companies, Underwriters and
  Governments, a Directory of selected insurance adjusters for the adjustment of
  property loss claims throughout the world.
• To promote good relations and an interchange of information and assistance
  between all the Associations of property loss adjusters throughout the world which
  subscribe to mutually acceptable standards.
• To develop and promote a code of ethics suitable for adoption and enforcement
  in all countries, and to assist in the administration of such enforcement.

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ORGANIZATION
Management of the IILA is the responsibility of a Board, comprising:

• President
• 1 st Vice President
• 2 nd Vice President
• 3 rd Vice President
• Treasurer
• Secretary
• Immediate Past President
• Director at Large

Fifteen standing committees carry out the Institute's business activities, reporting back to
the Board. The standing committees include the following:

• Membership Committee
• Nomination Committee
• Finance Committee
• Constitution, Legislative and Bylaws Committee
• Grievance Committee
• Publication & Publicity Committee
• Disaster Committee
• Convention Committee
• Liaison & Marketing Committee
• Directory Committee

Membership operations of the IILA are managed via 8 regions as follows:

1. Canada
2. USA
3. South America
4. Eurasia
5. Africa
6. Middle East & India
7. South & East Asia
8. Australia & New Zealand

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MEMBERSHIP AND INFORMATION
Each region is headed by a regional vice president who supervises the organization's
membership and committee activities within the area.
Bylaws and a thorough review by the organization govern membership in the Institute.
Certain limitations are placed on the number of representatives from a particular
organization or country. The Institute also regularly publishes a newsletter to keep the
far - flung membership appraised of IILA business and international business trends.

To obtain more information about the International Institute of Loss Adjusters, Inc., please contact the IILA at 1100 S. Main Street, Lombard, IL 60148 - 3971, U.S.A. or email us at info@iila.com.